Our products are ethically crafted, ensuring no harm to animals while delivering exceptional results.
We ship items as soon as possible, but this will not always be the same day as your order.
In general, please allow 2-3 business days for processing. View the full shipping details here and our refund policy here.
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Gift cards
Downloadable software products
Some health and personal care items
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Born and raised in New Zealand, our founders are very proud to make all of our products right here in New Zealand from pure natural and organic ingredients. You can find out more about our incredible ingredients here.
Love this product, makes my skin feel smooth and soft. Love all your products, so glad that I found your site, each one I use is amazing. I would have no hesitation in recommending your products to future clients. Happy Christmas to you and your families and May 2025 bring you all good health and happiness. Betty B.
Merry Christmas right back at you Betty. Thankyou for your lovely review!
I am now using this as my daily face moisturizer. It is the best natural product I have found to support my sensitive skin and that actually takes away the dryness. There are no spills when travelling, which is a bonus.
Perfect! Thankyou Caroline
Love this product and so does my nephew who has a skin condition.
Great to hear thankyou Caroline.
This is a really nice cream to put on your skin, very smooth and easy to apply. It has made a difference to my skin. Love all your products and your service is amazing. I have no hesitation in recommending Wild Kiwihearts to prospective customers, you will never regret it.
Thankyou Betty. So glad you are enjoying our cream. You will find with continued use your skin will become increasingly happier.
Our products are ethically crafted, ensuring no harm to animals while delivering exceptional results.
Our products are made with all-natural and organic ingredients, ensuring the highest quality.
Harnessing the power of New Zealand's natural resources, our products are locally crafted with love.
We follow environmentally sustainable practices in all aspects of our business.
The packaging we use is first grade recyclable plastic, the cardboard boxes are from FSC certified forests and vegetable ink is used for printing.
The printer we use, Fusion Print, is 14001 compliant which is an internationally recognised and audited environmental certification, focussing on ecological concern and sustainability.
Users can have the confidence of knowing that all our products are authentic, using organic and natural ingredients made in New Zealand.
We pride ourselves on manufacturing sustainably crafted products.